The information contained here is only a non-binding selection of the transport and import restrictions that apply in the relevant countries. For further information, please contact the official representatives of the country of destination.
Imports of personal effects such as used clothes and shoes can be delayed by customs control and can entail additional charges. Country-specific information can be obtained by phoning our Customer Service on +41 848 48 48 47.
Contents that are forbidden
Examples (note: this list is not exhaustive):
Contents permitted under certain circumstances
Under certain circumstances exceptions can be made to the dispatch of medical or veterinary samples (especially for not contaminated goods to be used for medical or scientific purposes).Foodstuffs (e.g.chocolate) and/or perishable goods may be sent via URGENT only in certain circumstances.If you have questions or in case of doubt, please consult our URGENT customer service at +41 800 45 45 45.
Non-approved goodsThe following goods are not authorized for transport (export and import): Dangerous goods in accordance with IATA and ADR regulations (explosives, dyes, paints, etc.), live animals, plants and seeds (further restrictions possible depending on the incoterm label used), weapons of any kind1, perishable goods, personal effects, mortal remains, currencies or documents with a nominal value, gemstones, precious metals, works of art, goods with an A.T.A. carnet, alcoholic goods, temporarily imported goods, processing traffic (inward/outward) and food. Exceptions are possible with the approval of Swiss Post GLS. The goods shall be packed in a safe manner for transport.The use of wooden boxes and pallets must be settled in advance.The maximum allowable value per package is EUR 5'000. With an additional agreement, the maximum permitted value per package can be increased to EUR 10'000.